Refund & Cancellation Policy

1. The cooling-off window

If you are not satisfied with a paid plan, tell us within 7 days of your first purchase and we will refund it in full. You do not need to give a reason. Your plan reverts to Free once the refund is processed.

2. After the cooling-off window

Beyond 7 days we do not refund the current term, because the service has already been delivered and its cost is incurred as you use it. You keep access for the remainder of the term you paid for.

Two exceptions, where we will refund on a pro-rata basis regardless of timing:

• a prolonged outage or a defect that left the service materially unusable for you;
• we discontinue the service or remove a feature that was central to the plan you bought.

3. Duplicate and failed charges

Accidental duplicate payments, or a charge where the plan never activated, are refunded in full as soon as we can confirm them. If a payment succeeded but your plan did not activate, contact us — do not pay again.

4. Cancellation

• One-time passes. Pro is a one-time payment, so there is no recurring subscription and nothing to cancel — access runs for the term you bought (1, 3, 6 or 12 months) and then ends automatically unless you choose to buy more. Nothing is ever charged automatically and no payment method is stored.

5. How to request a refund

Email 21omkatyarmal@gmail.com with the approximate date of payment. We acknowledge within 48 hours.

6. Timelines

Approved refunds are initiated within 48 hours. Money is returned to the original payment method by Cashfree and typically appears within 5–7 working days, depending on your bank or card issuer. We cannot refund to a different account.

7. Chargebacks

Please contact us before raising a chargeback — it is almost always faster to resolve directly. Accounts with an open chargeback may be suspended until it is settled.